In relation to the questions regarding reservations which have been made on our website, we wish to inform you Hotel4u.info does not have any information about your reservation.
Hotel room reservations are made directly through Booking.com, not through Hote4U.info.
Booking.com it is the owner of all bookings on our website (The largest and most trusted booking site)
If the booking has been made with our website you can find help here:
If you have further questions concerning your reservations please direct to the hotel you have chosen or your travel agent.